Privacy Policy
At SwiftWashGH, your privacy matters deeply to us. This policy explains what data we collect, why we collect it, and how we protect it.
Last updated: July 2026
1Information We Collect
We collect information you provide directly to us when you create an account, place an order, or contact our support team. This includes your full name, email address, phone number, delivery address, and payment details (processed securely via our payment partners — we never store card numbers). We also automatically collect usage data such as your IP address, browser type, pages visited, and time spent on our platform to improve our services.
2How We Use Your Information
Your personal information is used solely to: • Process and fulfill your orders • Send order confirmations, shipping updates, and delivery notifications • Respond to customer service inquiries • Personalise your shopping experience and product recommendations • Send promotional communications (only with your consent — you may opt out at any time) • Comply with legal obligations and prevent fraud
3Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your data with: • Delivery partners (e.g., dispatch riders) solely to complete your order • Payment processors for secure transaction handling • Analytics tools (e.g., Google Analytics) in anonymised, aggregated form • Government authorities where required by Ghanaian law
4Data Security
We implement industry-standard security measures including SSL encryption, secure database storage, and access controls. While we take every precaution, no transmission over the internet can be guaranteed 100% secure. We recommend keeping your account credentials confidential.
5Cookies
Our website uses cookies to remember your preferences, keep you signed in, and understand how visitors use our platform. You can control cookies through your browser settings, though disabling them may affect some functionality.
6Your Rights
You have the right to: • Access the personal data we hold about you • Request correction of inaccurate information • Request deletion of your account and associated data • Withdraw consent for marketing communications at any time To exercise these rights, contact us at privacy@swiftwashgh.com
7Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on our website. Continued use of our platform after changes constitutes your acceptance of the updated policy.
Have questions about your data?
Contact our privacy team at privacy@swiftwashgh.com